Posted on
January 24, 2010 09:34
I've been back from the Atlanta and Dallas gift markets for about one week. It is always so good to go. I enjoy seeing buyers, to learn of customers needs, to observe trends, and to come back and implement what I have learned. For many retailers the past year has been challenging and a real learning experience. Classic Legacy is here to serve retailers needs. These are some of my thoughts on what will be coming for 2010.
1. Retailers and Wholesalers will depend more on Social Media.......if you do not have a Facebook account, LinkedIn, Twitter, or a Blog consider using at least ONE of these.
2. All Retail is LOCAL......that may be an overstatement but I really think it is true. Customers in Louisanna do well with Fleur de Lis, Alabama loves houndstooth, and even if you don't have an obvious theme for your area some category is best for you.......make a niche for yourself......I've found that it works well for many!
3. Retailers that develop a theme often do well with custom gifts. Our most loyal customers are ones that began with Classic Legacy custom gifts. We have developed custom gifts for small towns, large upscale resorts, special events, Military organizations, churches, and museums. Custom gifts are ordered again and again!
4. Customers appreciate good business practices.......tell your story, create great displays, offer to do special and custom products for your customers, and deliver!
These are my thoughts. I came back with many Classic Legacy orders, new customers, and a resolve to continue to learn and connect with our customers.